September 21, 2017If you think that your product, service or stellar reputation is going to stick in your client's or customer’s mind forever,…
August 15, 2016With worldwide explosion of social media usage, businesses are feeling extreme pressure to be where their customers are. Today, that…
July 25, 2016Traditionally, customer service is described as the provision of service to customers before, during and after a sale. But it’s…- July 19, 2016Small and medium-scale businesses and big privately held companies in Ghana have not made it a habit of sharing information.…
June 9, 2016A university student narrated to me his ordeal with a receptionist me few days ago. His frustration could not be…
